Last updated: 29 October 2026
This policy explains what personal information the Nutrition for Surgery website collects, why, how long it is kept and what your rights are. It covers nutritionforsurgery.co.uk only.
Who is responsible for your information?
Nutrition for Surgery and SurgiFuel™ are run by RNSH Medical Ltd, a company registered in England and Wales (company number 13745404). Its registered office is 55 Allerton Road, Woolton, Liverpool L25 7RF. RNSH Medical Ltd is the data controller for the personal information described here.
To ask a question about this policy or your information, email info@nutritionforsurgery.co.uk, use our contact form or write to us at the address above.
What information do we collect?
When you send us a message
The enquiry forms on the contact page and the product pages ask for your first name, last name, email address and message. We use these only to reply to you. Our lawful basis is our legitimate interest in answering enquiries about our products.
Please don’t include details about your health or a planned operation in your message. We can’t give individual medical advice, and your surgical team is the right place for those questions. If you do include health details, we will use them only to reply to you.
When you sign up for launch news
If you give us your email address in the sign-up box, we keep it to tell you when SurgiFuel™ goes on sale. Our lawful basis is your consent. You can withdraw it at any time by emailing info@nutritionforsurgery.co.uk or through the contact form, and we will remove your address.
When you browse the site
If you accept analytics cookies, we use Google Analytics to see how people use the site: which pages are visited, how visitors arrive and roughly where they are. Google Analytics does not tell us who you are. Our lawful basis is your consent, and nothing is collected if you choose “Reject”.
Like every website, our hosting provider records technical details such as your IP address and browser type when you visit, to deliver the pages and protect the site from attack. Our lawful basis is our legitimate interest in running a secure website.
Which cookies do we use?
We only set analytics cookies if you accept them in the cookie banner. We also set one cookie to remember your choice.
| Cookie | Set by | What it does | How long it lasts |
|---|---|---|---|
| nfs_cookie_consent | This website | Remembers whether you accepted or rejected analytics cookies | 6 months |
| _ga | Google Analytics (only if you accept) | Tells one visit from another | 2 years |
| _ga_917NBL9D5K | Google Analytics (only if you accept) | Keeps track of your current visit | 2 years |
You can change your mind at any time: change your cookie settings. If you reject analytics after accepting, you can also clear the Google Analytics cookies in your browser settings.
Who do we share your information with?
We don’t sell your information or share it for marketing. These organisations handle it on our behalf, under contract, and only to provide their service to us:
- WP Engine, which hosts the website and stores form messages and sign-ups
- Cloudflare, which delivers the website’s pages and protects it from attack
- Google, which provides Google Analytics (only if you accept analytics cookies)
- the people who build and manage the website for us, who can see form messages and sign-ups so they can maintain the site
Some of these providers may process information outside the UK, including in the United States. Where they do, the transfer is protected by the safeguards UK data protection law requires.
How long do we keep it?
- Enquiry messages: 12 months after our last reply, then deleted.
- Launch sign-ups: until we have told you about the launch, or until you ask us to remove you.
- Google Analytics data: no more than 14 months.
What are your rights?
Under UK data protection law you can ask us to:
- give you a copy of the information we hold about you
- correct information that is wrong
- delete your information
- stop or limit how we use it, or object to how we use it
- send it to you or another organisation in a common format
Where we rely on your consent, you can withdraw it at any time. To make a request, email info@nutritionforsurgery.co.uk or use the contact form. We will reply within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first.
Changes to this policy
We will update this page if what we collect or how we use it changes, and change the date at the top.